FAQs: GSTC Training Program

As part of your registration for an onsite (face-to-face) class, you will receive:

– Training materials to be provided prior to the class;
– Lunch breaks and coffee breaks during the class;
– A Certificate of Attendance confirming your attendance in the class; and
– The opportunity to take the official GSTC Sustainable Tourism Course Exam. You can take the exam by selecting the add-on option “Exam & Certificate” at the time of registration, or pay the Exam fee separately after the class.

As part of your registration for an online class, you will receive:

– Training materials to be provided prior to the class;
– Access to the online training platform;
– A Certificate of Attendance confirming your attendance in the class; and
– The opportunity to take the official GSTC Sustainable Tourism Course Exam. You can take the exam by selecting the add-on option “Exam & Certificate” at the time of registration, or pay the Exam fee separately after the class.

Yes, you can sign up multiple people at the same time when registering online. Select the number of people you would like register, and you can enter contact details for each participant on the form. We also offer a discount for each group purchase of more than 5 seats. If you would like to sign up as a group of 5 and more, for any of the upcoming onsite or online classes of the STTP, please contact us at training [at] gstc.org for more details.

Yes, current GSTC members can register at a discounted Member rate for all STTP training classes (onsite and online). In addition, we offer a limited number of need-based discounts to support those who are unable to pay the full price. You can find eligibility and application details linked from the online registration form for each class.

Usually, registration for the GSTC Sustainable Tourism Course (both onsite and online) is open until the class start date. However, each course group has a limited number of seats available, which are offered on a first-come, first-served basis. Registration will be closed when all available seats are filled, so we recommend signing up early to secure your spot.

Follow the links on the Upcoming Classes page or on the individual training class pages to access the online registration form. Once you submit your registration data and payment, you will receive a confirmation email and payment receipt, confirming that you have registered for that particular class. If registration is closed (e.g. the class is already full or is only available to invited attendees), the information is clearly indicated on the training class page.

Cancellation and refund on your registration is allowed until 7 days prior to the course start date. Your cancellation request must be sent by email (sttp@gstc.org) before the deadline, and if approved, you will receive a refund on your registration payment, minus a US$50 administrative fee.

No refund is available for cancellation after the stated cancellation deadline.

Within 7 days before the course start date, if you are unable to participate in the course, you have the option to transfer your registration to another participant (with a US$50 transfer fee), or receive credits for your registration fee amount (minus US$50 administrative fee) that can be applied to another GSTC STTP training class within one calendar year.