On June 14th, 2023, ahead of the first cohort of the GSTC Accessible & Inclusive Travel Online Course (July 3-9, 2023), Martin Heng, former Accessible Travel Manager and Editorial Adviser at Lonely Planet, shared invaluable insights in a public webinar about Accessible & Inclusive Travel. This public webinar was moderated by Roi Ariel, GSTC General Manager.
Recording of the webinar is available on the GSTC YouTube channel (see below).
New GSTC Accessible & Inclusive Travel Online Course
The Accessible and Inclusive Travel Course is an invaluable resource for tourism businesses and organizations operating in the tourism market. Whether you’re a government body, a destination management organization, or an individual tour operator, this course is tailored to meet your needs, regardless of your experience in the accessible and inclusive travel market. By completing this course, you will develop a deeper understanding of how to deliver accessible and inclusive experiences for individuals with disabilities and others with access needs, allowing you to gain competitive advantage, expand your market share, increase your revenue, and future-proof your operations.
The Accessible and Inclusive Travel Course will:
- Enable participants to gain further understanding of the size and potential of the accessible and inclusive travel market segment.
- Dispel myths regarding the abilities of people with disabilities and others with access needs.
- Provide further insight into the composition of this market segment.
- Enhance confidence in serving individuals with disabilities and access needs by providing a comprehensive understanding of the requirements of travellers with various functional and cognitive impairments, including seniors.
- Provide practical tips and guidance on how to better attract, serve and retain customers with access needs.
Upcoming GSTC Accessible & Inclusive Travel courses:
