FAQs

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29 05, 2017

Why is Royal Caribbean changing its sustainable shore excursions program?

2017-05-29T10:13:46+08:00May 29th, 2017|

Royal Caribbean has always driven innovation and best practice in our industry, both in our own operations and with our suppliers. Over the past year, RCL spent considerable time reflecting on what we have achieved with regards to sustainability and what we can do better in the future.  We looked to partner with an organization [...]

29 05, 2017

What happens if my STI STEP verification expires before 2019? Should I renew my verification with STI?

2017-05-29T10:13:26+08:00May 29th, 2017|

No.  STI has discontinued its STEP Shore Excursion verification program.  If your STEP verification expires prior to 2019, your tours will continue to be distinguished as sustainable tours until 2019, at which time all sustainable tours must be provided by GSTC Certified tour operators. Therefore, we recommend that as soon as possible you select a [...]

29 05, 2017

How will RCL recognize tour operators that participated in our Sustainable Shore Excursion Program?

2017-05-29T10:13:08+08:00May 29th, 2017|

The respective brands -- Royal Caribbean International, Celebrity Cruises or Azamara Club Cruises will highlight sustainable tours in the following ways: Provide a special sustainability mark in their tour descriptions on the respective brands’ website Consideration for feature blog posts on Royal Caribbean International and Azamara Club Cruises blog, highlighting tours fitting the brand objectives

29 05, 2017

Will existing Sustainable Travel International (STI) STEP verified tour operators receive special recognition in RCL’s shore excursion marketing program?

2017-05-29T10:12:15+08:00May 29th, 2017|

Yes.  All tours operated by existing STI STEP verified tour operators will be distinguished as “sustainable” tours in our shore excursion marketing program until the end of 2019. Beginning in 2020, the “sustainable” designation will be only available for the tours operated by tour operators that have taken the next step in the program to [...]

13 05, 2017

Who do I contact in case of technical problems?

2021-03-17T11:57:52+08:00May 13th, 2017|

Each online training class of the STTP has a Course Facilitator whose contact information you will find on the course page. You can contact the Course Facilitator with your questions and requests. If you experience a problem registering for or accessing an online class, please contact the Course Support team: GSTC Sustainable Tourism Course [...]

13 05, 2017

What do I need to do to complete an online training class?

2017-05-13T18:38:44+08:00May 13th, 2017|

To complete the course, you need to have all units and knowledge checks marked complete. You can mark each course unit complete by clicking on the little checkbox in the top right corner. You can move to the next unit without completing one, and come back later to complete the unit. This will be a [...]

13 05, 2017

What is the weekly workload for an online training class?

2017-05-13T18:38:28+08:00May 13th, 2017|

As with any other online and offline professional training program, it’s entirely up to you to invest as much or as little effort as you would like into the STTP training class. On average, we recommend that you set aside 3-5 hours per week for: – Reviewing video lessons and reading materials; – Attending live [...]

13 05, 2017

What are the differences between face-to-face and online training classes of the STTP?

2021-03-17T12:02:51+08:00May 13th, 2017|

Both face-to-face and online GSTC Sustainable Tourism courses are led by expert GSTC trainers, and cover the training curriculum developed by the GSTC, using the GSTC Criteria as the framework. In addition, both face-to-face and online classes satisfy the training requirement towards earning the GSTC Professional Certificate in Sustainable Tourism. In these ways, the [...]

13 05, 2017

How is the STTP Sustainable Tourism Exam evaluated?

2021-03-17T12:56:15+08:00May 13th, 2017|

The exam is evaluated on the basis of its relevance to the training class content and current industry knowledge, according to the STTP Sustainable Tourism Exam Evaluation Guidelines, developed and approved by the GSTC Education and Training Working Group.

13 05, 2017

Is there a deadline for taking the STTP Exam?

2021-03-17T12:28:00+08:00May 13th, 2017|

The STTP Exam period is 4 weeks following the training class completion. Following your training, you will receive specific instructions on how to access the exam and your submission deadline. Extension may be granted on a case-by-case basis (a late fee will apply, except for valid cases of medical or family emergencies). [...]

13 05, 2017

What is the format of the STTP Sustainable Tourism Exam and what does it cover?

2021-03-17T12:53:52+08:00May 13th, 2017|

The STTP Sustainable Tourism Exam is offered in an online and open-book format, and is designed to evaluate the training participant’s awareness and knowledge of the content covered in the Sustainable Tourism course, and relevant examples and approaches to implementing sustainable tourism policies and practices within tourism industry businesses and destinations.

13 05, 2017

How do I gain access to the STTP Sustainable Tourism Exam?

2021-03-17T12:47:10+08:00May 13th, 2017|

There are two options for you to complete the training requirement towards earning the GSTC Professional Certificate in Sustainable Tourism: (1) Onsite 3-day GSTC Sustainable Tourism training classes: Face-to-face training classes offered throughout the year in various locations around the world. (2) Online 4-week GSTC Sustainable Tourism training classes: Online scheduled training classes led [...]

13 05, 2017

What are the requirements for receiving the GSTC Professional Certificate in Sustainable Tourism?

2023-02-13T13:53:17+08:00May 13th, 2017|

The GSTC Professional Certificate in Sustainable Tourism is awarded to those who have (a) completed a training class by the STTP, and (b) successfully passed the official STTP Exam. The Certificate, signed by the GSTC Chair and CEO, recognizes that the recipient has demonstrated their knowledge of the GSTC Criteria. Those who achieve a [...]

13 05, 2017

Do I receive a certificate for attending an STTP training class?

2021-03-17T12:24:39+08:00May 13th, 2017|

When you attend either a 3-day onsite training class or a 4-week online training class of the STTP, you will receive a Certificate of Completion that states the date of the training class, to confirm participation in that class. This is given at the end of each class to everyone who has taken part [...]

13 05, 2017

What’s included in the registration fee?

2017-05-13T18:32:52+08:00May 13th, 2017|

As part of your registration for an onsite class, you will receive: – Training materials to be provided prior to the class; – Lunch breaks and coffee breaks during the class; – A Certificate of Completion confirming your attendance in the class; and – The opportunity to take the official STTP Exam. The Exam fee [...]

13 05, 2017

Is there a group registration option?

2017-05-13T18:32:29+08:00May 13th, 2017|

Yes, you can sign up multiple people at the same time when registering online. Select the number of people you would like register, and you can enter contact details for each participant on the form. We also offer a discount for each group purchase of more than 5 seats. If you would like to sign [...]

13 05, 2017

Is there a discount available for STTP training classes?

2017-05-13T18:31:55+08:00May 13th, 2017|

Yes, current GSTC members can register at a discounted Member rate for all STTP training classes (onsite and online). In addition, we offer a limited number of need-based discounts to support those who are unable to pay the full price. You can find eligibility and application details linked from the online registration form for each [...]

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