Contact GSTC

General Inquiries
info [at] gstc.org

Grievance and Complaints
Grievance Mechanism
Grievance Form PDF / Word
Please send the completed Grievance Form to complaints@gstc.org

Support & Contact

Contact us with questions, recommendations, and concerns

OTAs,  Market Access

Roi Ariel
General Manager
roi@gstc.org

Media & Communications Support

Estefania del Azar

Estefanía del Azar
Communications Manager
stef@gstc.org

Destinations Support

Tiffany Chan
Destination Program Manager
tiffany@gstc.org

Membership

Adriana Pizzi
Membership Manager
members@gstc.org

Mei-Han Feng

Mei-Han Fen
Membership Coordinator
members@gstc.org

Julieta Battilana
Events & Market Access Coordinator
julieta@gstc.org

Assurance

Dr Mihee Kang
Chief Assurance Officer
mihee@gstc.org

Herdi Andrarilachi
Assurance Strategy Manager,
Lead Assessor
herdi@gstc.org

Natalia Sanin
Assurance Measurement & Reporting Manager
natalia@gstc.org

Recognition Support

Emi Kaiwa
Asia Pacific Manager
recognition@gstc.org

Training

Dr Jisun Kim
Training Program Manager
training@gstc.org

Ayako Ezaki
Online Training Manager
training@gstc.org

Global Coverage

Mediterranean

Ioannis Pappas

Dr. Ioannis Pappas
Program Director – Mediterranean Region
ioannis@gstc.org

Asia-Pacific

Dr Mihee Kang
Chief Assurance Officer
mihee@gstc.org

India & South Asia

CB (Ram) Ramkumar
Program Director – South Asia
cbramkumar@gstc.org

Latin America

Jorge Moller
Program Director – Latin America
jorge@gstc.org

North America

Tiffany Chan
Communications & Destinations Coordinator
tiffany@gstc.org

If you are from a region that is not covered by one of the Program Directors mentioned above, please contact GSTC General Manager Roi Ariel.

Location

GSTC is a “virtual” organization, and truly global. We do NOT have a main office. Our staff, Regional Directors, Board members, Working Group and Committee members, and volunteers work from various locations around the world.

Therefore we prefer information sent to us digitally.

If you must post/mail printed material to us, PLEASE NOTE: we use a digital service to scan materials which cannot accept magazines or other bound material; and you must provide the address precisely as indicated below:

1763 Columbia Rd NW
Ste 175 PMB 51887
Washington, DC 20009-2891

To repeat, please email us if possible, and only send printed material if necessary.