tiket.com becomes a member of the Global Sustainable Tourism Council (GSTC).
A leading online travel agent (OTA) and lifestyle app with over 50 million users globally, tiket.com, has officially joined the Global Sustainable Tourism Council (GSTC). The platform serves as a comprehensive online marketplace, offering a wide range of products and services, including flights, hotels, car rentals, events and attractions, train tickets, and airport transfers. The company partners with more than 116 airlines, manages over 3.6 million accommodation inventories, and provides access to over 77,000 activities and events.
Commitment to Sustainability
tiket.com states that it is committed to integrate sustainable practices throughout its operations, focusing on environmental, social, and governance (ESG) initiatives. The company leverages innovative technologies, including AI, to enhance its sustainability efforts.
Employees are viewed as critical assets to tiket.com’s growth and success. The company invests heavily in training and development, delivering 22,416 hours of training in 2023 to cultivate a future-ready workforce. In addition, tiket.com is also engaged in social and environmental responsibility activities that empower local economies. Initiatives like Pejuang Lokal and Jagoan Pariwisata, in collaboration with the Indonesian Ministry of Tourism and Creative Economy, support local products and empower tourism villages.
As part of a Blibli Tiket Ecosystem, tiket.com also participates in public events such as the Langkah Membumi Festival together with Blibli, one of the biggest e-commerce in Indonesia, to raise awareness and encourage collective action on climate change. These events, featuring green marketplaces, interactive workshops, and tree planting programs, foster community involvement and promote sustainable living.
“As the pioneer online travel agent (OTA) in Indonesia, we recognize the responsibility we have in promoting eco-friendly accommodations and supporting local communities. Through our ESG initiatives, we aim to foster a responsible tourism culture. We look forward to engage with the GSTC to advance sustainable tourism and ensure that our efforts contribute meaningfully to positive change in the future,” says George Hendrata, CEO of tiket.com.
tiket.com will be participating in the highly anticipated GSTC Global Conference in Singapore (13-16 November 2024). Ewaldo Reis Amaral, Sr Manager Organization, People Development, and ESG, will join the panel discussion on “Leveraging Tourism for Community Development” to discuss the “Jagoan Pariwisata” program. This joint initiative between tiket.com and the Ministry of Tourism and Creative Economy is dedicated to enhance the skills of individuals in tourism villages associated with the Tourism Village Network (JADESTA).
GSTC Welcomes tiket.com
“We are pleased to welcome tiket.com as a new member of the GSTC. We look forward to collaborating closely with tiket.com to promote sustainable tourism practices worldwide,” says Randy Durband, CEO of GSTC.
About tiket.com
tiket.com is the pioneer online travel agent (OTA) in Indonesia, established in 2011. tiket.com is one of the largest and most comprehensive online travel companies in Indonesia, offering flight and train tickets, accommodations, villas and apartments, event tickets, car rentals, and other travel needs. Our mission is to accommodate the best online travel booking access through the web and mobile applications.
In 2017, tiket.com affiliated with Blibli and in 2021 became a consolidated subsidiary of Blibli. Blibli has a unified omnichannel ecosystem called Blibli Tiket consisting of its subsidiaries, tiket.com, and Ranch Market, to affirm the ecosystem synergy that provides convenience and added value for customers by providing more complete, beneficial, and integrated services on every channel and platform. In 2022, Blibli shares officially went public and traded on the Indonesia Stock Exchange (IDX) with the stock code “BELI”.
tiket.com has been awarded the title of OTA with the fastest growth by Sabre and is assessed to have the fastest Net Promoter Score (NPS) growth rate among other OTAS by Jakpat Survey.
About GSTC
The Global Sustainable Tourism Council® (GSTC®) establishes and manages global sustainable standards, known as the GSTC Criteria. There are three sets: Destination Criteria for public policy-makers and destination managers, Industry Criteria for hotels and tour operators, and MICE Criteria for Venues, Event Organizers, and Events & Exhibitions. These are the guiding principles and minimum requirements that any tourism business or destination should aspire to reach in order to protect and sustain the world’s natural and cultural resources while ensuring tourism meets its potential as a tool for conservation and poverty alleviation.
The GSTC Criteria form the foundation for GSTC’s assurance role for Certification Bodies that certify hotels/accommodations, tour operators, and destinations as having sustainable policies and practices in place. GSTC does not directly certify any products or services, but provides accreditation to those that do. The GSTC is an independent and neutral USA-registered 501(c)3 non-profit organization that represents a diverse and global membership, including national and provincial governments, leading travel companies, hotels, tour operators, NGOs, individuals and communities – all striving to achieve best practices in sustainable tourism.
Information for media and the press: www.gstcouncil.org/about/for-the-press/
Statements expressed in this announcement are presented for informational purposes only and should not be taken as an endorsement or recommendation by GSTC, unless clearly stated.
